Shipping Policy

At Noor Fiza Store, we aim to deliver your orders quickly and safely across Pakistan. Please review our shipping details below before placing your order.


1. Delivery Coverage

We currently offer shipping all across Pakistan, including major cities and rural areas.
We do not ship internationally at this time.


2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.


3. Delivery Time

  • Standard delivery usually takes 3–7 business days, depending on your location.

  • Remote areas may take up to 10 business days for delivery.


4. Shipping Charges

  • Free delivery is available on select products or promotional offers.

  • For other orders, standard shipping charges may apply and will be shown at checkout before payment.


5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS so you can monitor your delivery status.


6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service for most locations across Pakistan.
Please ensure someone is available at the address to receive and pay for the order.


7. Delays and Exceptions

  • Delivery delays may occur due to weather, courier issues, or public holidays.

  • In case of any unexpected delay, our support team will contact you via email or WhatsApp.


8. Damaged or Missing Items

If your package arrives damaged or incomplete:

  • Report the issue within 48 hours of delivery.

  • Provide clear photos or videos as proof for faster resolution.


9. Contact Us

For any questions about your order or shipping status, please reach out to us:
📧 Email: noornfiza@gmail.com
🏬 Noor Fiza, Pakistan

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